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SIW Insider Intelligence: Get Better at Consultative Sales

March 19, 2025

Learn six effective strategies PSA's Senior Sales Director Ben Shour uses to maintain adaptability and preparedness in consultative selling.

After 27 years in the physical security industry, I’ve seen a major shift in how security solutions are bought and sold. In the past, relying on a product’s brand name or project specifications was enough to close the deal; however, today’s success depends on understanding a client’s unique needs and recommending the best solutions to meet them – also known as consultative selling.

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