SIW Insider Intelligence: It is All in the Family

August 16, 2021

PSA Network team members share “Insider Intelligence” with Ric McCullough, president, shares why describing your work environment as a family can have unforeseen connotations.

I had a recent epiphany – a eureka moment if you will. In a discussion with several business peers, I discovered that a term that I thought showed my emotional intelligence (one that I had regularly used to describe my workmates), could be considered demotivating or even toxic to some people. How humbling I thought…could I have been so wrong all this time?

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